GDPR Compliance

Last updated: August 2024

Rancarimpa is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about your rights and how we handle your data.

Data Controller

Rancarimpa is the data controller for personal information collected through this website. Our contact details are:

Rancarimpa
47 Park Square East
Leeds, LS1 2NL
United Kingdom

Email: [email protected]

Your Rights Under GDPR

Under data protection law, you have rights including:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal obligation.

Data We Collect

We may collect and process the following categories of personal data:

• Identity data (name)
• Contact data (email address)
• Technical data (IP address, browser type, device information)
• Usage data (how you use our website)
• Property preference data (requirements you share with us)

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees and third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for processing, and legal requirements.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer is necessary, we ensure appropriate safeguards are in place to protect your data.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. You will not have to pay a fee to access your personal data or exercise your other rights, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF