Privacy Policy

Last updated: August 2024

Rancarimpa ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address)
• Property requirements and preferences you share with us
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide our property services
• To match you with suitable rental properties
• To communicate with you about our services
• To improve our website and user experience
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent, where you have provided it
• Performance of a contract with you
• Our legitimate interests in operating our business
• Compliance with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for two years following your last interaction with us.

Data Sharing

We do not sell your personal information. We may share your data with:

• Property owners and landlords relevant to your search
• Service providers who assist our operations
• Legal and regulatory authorities when required

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Rancarimpa
47 Park Square East
Leeds, LS1 2NL
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.